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Customer account information Profile Order history Shipment tracking Favorite items Custom searches Easy to follow 5 stage purchasing process Easily customizable web pages The main web-site can easily be customized to suit any situation. The site has been designed so that anyone can navigate the site quickly and easily whether they are a computer novice or expert. BACK TO TOP Create and edit customer information Search Create & edit notes Financial information Subscriptions Stored favorites & seaches Shop points E-mail a customer Make purchases Form Answers Travel Reservations Property stored searches Property stored favorites Control payment transactions Track employees responses to customers Assign specific track-able tasks to employees click for larger view This module allows you to keep complete track of all your customer data and financial transactions. It also incorporates all the payment processing capabilites usually assosiated with your payment processor, making sure that your financial records are accurate and up-to-date, without having to transfer data to your accounting software program. BACK TO TOP Create and edit employee information Notes Agents Agent Bio Agent Inventory Sign Up Responders Product Commission Featured Listings Website Details Lead View Option Create and edit job descriptions Control employee access to the e-ms platform click for larger view This module allows you to assign menus/modules and reports to specific job descriptions. Each employee is then assigned their own login and password and only has access to the functionality assigned to them by their job description. It also allows you to assign employee's as agents, where they can add their own bio information, add and edit content to their own Home and About web pages on their own mini web-site, which can either be added on their own URL or intergrated into the main corporate site. The sign-up responders allows an agent to set up to 5 e-mail responders that can be sent to prospective new clients at specific time intervals. BACK TO TOP Create and edit business information click for larger view This module allows you to keep an address book of all the companies that you do business with. BACK TO TOP Create and edit property listings Virtual tours IDX legal text requirements IDX upload rules Property display information click for larger view This module allows you to create your own MLS listing (within the e-ms system only) and have it display on your web-site. Existing MLS listings can also be modified to display differently on your web-site only. The platform also has the capability to store the different legal text required for each IDX / MLS board. BACK TO TOP Create and edit categories, sub categories (unlimited number of levels) Product options which can be assigned to specific products Product details, including customizable fields Product inventory control Product reviews Gift certificate rules E-mail advertising offer parameters Shipping information and rules Product mass upload (from csv text file) Product close (the ability to clone one companies products to another) Travel Certificate Types Travel Destinations click for larger view The product category and detail section allows for a variety of different configuration options to be applied. Each category can be custom designed to meet any product requirement. The platform allows you to control your stock quantities and keep track of your inventory. It allows you to create multiple offers for your customers, while updating a central stock item. Gift certificates can also be set up to reward your customers for their loyalty. BACK TO TOP Customer mass e-mail facility Web-site announcements Standard e-mail templates Employee e-mail signatures Auto Responders click for larger view The platform allows you to search your customers by a variety of different options, allowing you to easily notify them of special offers and events. Standard e-mail templates can be created allowing your sales staff quick and easy access to standard informational e-mails, it also allows your employees to create e-mail signatures to attach to each e-mail. Auto responders allow you to add dynamically created e-mails that can be e-mailed when a customer makes a purchase. BACK TO TOP System defaults Add and Edit organizations/companies Regional information and rules Surtax configurations Error Logs click for larger view The regional rules allows you to specify which countries and/or states are allowed to use the system, tax percentages even age restrictions. The sign-up responders allows the company to set up to 5 e-mail responders that can be sent to prospective new clients at specific time intervals. BACK TO TOP Site details and configurations Home webpage content Webpage content Various web page layout styles Featured listings Sign-up responders Page counters click for larger view This module allows you to configure the look and feel of the website along with the content. The system provides a series of layout templates that can be used to display specific style of information. The sign-up responders allows the company to set up to 5 e-mail responders that can be sent to prospective new clients at specific time intervals. BACK TO TOP Users Sections and topics Threads and replies click for larger view This module allows you add your own forum/discussion board to your website. The system allows you to create Sections and their sub sections, topics. Threads and replies can then be added by users or management of the system. All the user information and post are motiorable from the management console. BACK TO TOP Lead status options Dynamic forms Lead search and details Lead activity List generator Campaigns Callback click for larger view The lead management module allows you to create dynamic forms for your website. As customers fill out teh forms and submit the information they can be added to campaigns which can be configured to send out a number of e-mails in a set order at specific intervals. The system also allows you to add callbacks and notes to each lead. Callbacks will then automatically notify the appropriate agent by e-mail when a callback is due. Detailed notes can be added to each specific lead and staus changes to each lead keeps you informed of the current status of each lead at all times. BACK TO TOP Reports Orders, by number, customer or date Subscriptions, by number, customer or date Shipping rules Stock Quantities How Heard Sales Profit Shop Points Regional Tax Settings Gift Certificates Customer Addresses New Customers Customer Activity Product Activity Credit Card Transactions Postage Sales Changed Orders Active Subscriptions Inactive Subscriptions Sales Commission Notes History Log Certificate Confirmation Letters Certificate Request Letters Certificates click for larger view A variety of reports exist allowing you to keep track of exactly what is happening at any given time. BACK TO TOP