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- Customer account information
- Profile
- Order history
- Shipment tracking
- Favorite items
- Custom searches
- Easy to follow 5 stage purchasing process
- Easily customizable web pages
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The main web-site can easily be customized to suit any situation.
The site has been designed so that anyone can navigate the site quickly and easily whether they are a computer novice or expert. |
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- Create and edit customer information
- Search
- Create & edit notes
- Financial information
- Subscriptions
- Stored favorites & seaches
- Shop points
- E-mail a customer
- Make purchases
- Control payment transactions
- Track employees responses to customers
- Assign specific track-able tasks to employees
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| This module allows you to keep complete track of all your customer data and financial transactions. It also incorporates all the payment processing capabilites usually assosiated with your payment processor, making sure that your financial records are accurate and up-to-date, without having to transfer data to your accounting software program. |
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- Create and edit employee information
- Create and edit job descriptions
- Control employee access to the e-ms platform
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| This module allows you to assign menus/modules and reports to specific job descriptions. Each employee is then assigned their own login and password and only has access to the functionality assigned to them by their job description. |
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- Create and edit business information
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| This module allows you to keep an address book of all the companies that you do business with. |
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- Create and edit agent information
- Search
- Web-site details
- Home webpage content
- About webpage content
- Area Information webpage content
- Featured listings
- Sign-up responders
- Assign inventory to a specific agent
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This module allows agents to add their own bio information, add and edit content to their own Home and About web pages on their own mini web-site, which can either be added on their own URL or intergrated into the main corporate site.
The sign-up responders allows an agent to set up to 5 e-mail responders that can be sent to prospective new clients at specific time intervals. |
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- Create and edit categories and products
- Gift certificate rules
- Product inventory control
- E-mail advertising offer parameters
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The product category and detail section allows for a variety of different configuration options to be applied. Each category can be custom designed to meet any product requirement.
The platform allows you to control your stock quantities and keep track of your inventory. It allows you to create multiple offers for your customers, while updating a central stock item.
Gift certificates can also be set up to reward your customers for their loyalty. |
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- Customer mass e-mail facility
- Web-site announcements
- Standard e-mail templates
- Employee e-mail signatures
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The platform allows you to search your customers by a variety of different options, allowing you to easily notify them of special offers and events.
Standard e-mail templates can be created allowing your sales staff quick and easy access to standard informational e-mails, it also allows your employees to create e-mail signatures to attach to each e-mail. |
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- System defaults
- Regional information and rules
- Shipping information and rules
- Surtax configurations
- Web-site details
- Home webpage content
- About webpage content
- Area Information webpage content
- Link webpage content (banner & text styles)
- Featured listings
- Company sign-up responders
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The regional rules allows you to specify which countries and/or states are allowed to use the system, tax percentages even age restrictions.
The sign-up responders allows the company to set up to 5 e-mail responders that can be sent to prospective new clients at specific time intervals. |
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- Reports
- Orders, by number, customer or date
- Subscriptions, by number, customer or date
- Shipping rules
- Stock Quantities
- How Heard
- Sales Profit
- Shop Points
- Regional Tax Settings
- Gift Certificates
- Customer Addresses
- New Customers
- Customer Activity
- Product Activity
- Credit Card Transactions
- Postage
- Sales
- Changed Orders
- Active Subscriptions
- Inactive Subscriptions
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| A variety of reports exist allowing you to keep track of exactly what is happening at any given time. |
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